Contact us
Email us and we'll get back to you as soon as we can. For the fastest help, write from the email address on your account and include your booking reference number (for example, FC-2602-0042) if your question is about a shipment.
Email: [email protected]
Common questions
How do I track my box?
Open the app and go to My boxes, then tap a booking to see its milestone timeline. You'll also get a push notification each time your forwarder updates a milestone.
How do I pay?
You can pay by card at checkout or choose cash on pickup. Card payments include CargoMo's flat $2.50 platform fee plus Stripe's processing fee, which we pass through at cost (we don't mark it up). Cash bookings have no added fees — you pay the forwarder directly.
How do I delete my account?
See the Delete Account page.